Central Indiana Educational Service Center (CIESC) address:
Address:
3500 DePauw Blvd.
Pyramid Three, Suite 2020 (Frontier Conference Room)
Indianapolis, IN 46268
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Contact: ISNA Professional Development, certificate@indianasna.org, (317)660-2225

* If you are registering for both morning and afternoon courses, lunch will be served at the conclusion of the morning course.
May 2025
7. Advanced Menu Planning and Production Strategies (CIESC) 9:00 a.m. EST
Course Objectives:
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Describe the benefits of using cycle menus
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Describe the benefits of using locally-produced and USDA Foods
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State factors to consider when planning menus
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Determine a food cost goal for breakfast and lunch menus
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Calculate menu costs
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Describe the benefits of including students in the menu planning process
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Identify ways to communicate and market the menu to students and other stakeholders
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Identify places to obtain menu ideas and recipes
7. Facilities Planning & Management (CIESC)
12:30 p.m. EST
Course Objectives:
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Review foundations of kitchen asset management
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Determine inventory requirements
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Develop preventative maintenance schedules
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Manage service and warranty issues and contracts
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Create replacement plans for major assets
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Organize kitchen closings, openings, and remodels
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Dispose of assets and sell old and discarded assets
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Plan an opening or remodeling of a space
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Learn about current design trends that maximize efficiency
August 2025
27.
Creating and Implementing Your HACCP Plan (Virtual)
12:30 p.m. EST
Course Objectives:
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Understand what constitutes a Process Approach HACCP Plan.
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Learn the requirements for a School Food Safety Plan.
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Understand each of the basic steps in a School Food Safety Plan.
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Learn to write a Standard Operating Procedure (SOP).
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Understand which food safety records need to be kept and for how long.
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When to review and revise your School Food Safety Plan.
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Understand the tools available to train your staff on your School Food Safety Plan.
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Learn how to respond to a complaint of a foodborne illness.
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Develop policies for staff reporting illnesses.
September 2025
10. Planning for the Next Crisis - Keeping Your Staff & Space Safe (Virtual)
12:30 p.m. EST
Course Objectives:
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How to effectively deal with Food Quality and Safety situations
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Customer questions on quality and safety of the food
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Food recalls – processes and responsibilities
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Understand and prepare for school safety and security situations
- Lockdowns
- Fire drills
- Tornado drills -
Access to the kitchen and the equipment
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Is your cafeteria designed with school safety in mind?
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Understand how to develop a plan for when the utilities fail
Communicating with the public and parents for each type of emergency. -
Determining the best way to communicate (ie social media, robocalls, texts, print)
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Know ahead of time your district’s communication policies and how to make sure your department is covered.
24. School Nutrition Program Expense Basics (CIESC)
9:00 a.m. EST
Course Objectives:
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Explain school corporation expense funds related to school nutrition
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Analyze and interpret expenses for program evaluation and improvement
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Understand how indirect costs are calculated and applied to school nutrition accounts
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Calculate and apply expense-related benchmarks and KPIs used in the school nutrition industry
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Describe strategies for controlling food and labor costs
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Explain the difference between variable and fixed costs
24. School Nutrition Program Revenue Basics (CIESC)
12:30 p.m. EST
Course Objectives:
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Explain school corporation revenue and liability (8400) funds related to school nutrition
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Reconcile school nutrition liability (8400) fund
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Analyze and interpret revenue for program evaluation and improvement
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Calculate and apply revenue-related benchmarks and KPIs used in the school nutrition industry
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Describe strategies for increasing revenue
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Calculate Paid Equity Lunch
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Calculate non-program revenue
October 2025
8.
Program Accountability and Ethics (Virtual)
12:30 p.m. EST
Course Objectives:
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Explore the topic of accountability and define it in terms of best practices for a school nutrition department
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Understand ethics and the role it plays in school foodservice.
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Understand nepotism and how it can impact the foodservice program.
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Gain an overview level understanding of laws that pertain to privacy of information, including:
- Freedom of Information Act. (what information is required to be shared and how to work within the district’s procedures when sharing);
- Indiana Open Door Law
- FERPA and how it is relevant -
Gain an understanding of how to prevent and manage fraudulent activity, such as:
- Definition of common types of fraudulent activity (i.e. ghost employment, bid collusion, bogus billing, falsification of public records, work-related personal injury claims, monetary or other theft)
- Identify how to spot behavior or practices that may be indicators of fraudulent activity
- Know the steps required to investigate suspected fraud
- Understand the legal duty and appropriate steps to pursue individuals suspected of fraudulent activities
- Know the steps required to develop policies, practices, and procedures to reduce or eliminate fraud
October 2024
November 2025
5.
Procurement - Beyond the Basics
(Annual Conference)
9:00 a.m. EST
Course Objectives:
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Identify major Federal and NSLP procurement regulations
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Identify the four methods of procurement
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Identify required contract provisions and when they apply
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Define and adhere to the “Buy American” clause in procurement
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Define and adhere to regulations regarding “geographic preferences”
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Discuss Standards of Conduct and various ethical scenarios
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Develop solicitation documents appropriate for the different methods of procurement
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List the types of documents that are required to demonstrate that procurement conforms to Federal, State, and Local regulations
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Develop evaluation tools for Request for Proposals (RFPs) and Quotes (RFQ)
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Discuss group purchasing organizations (GPOs) – advantages, disadvantages, and responsibilities as a member
April 2025
December 2025
3.
Financial Planning and Reporting (Virtual)
12:30 p.m. EST
Course Objectives:
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Explain State Board of Accounts requirements for School Nutrition Programs
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Analyze and interpret basic school nutrition financial reports
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Develop short and long-term financial goals
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Develop an annual budget
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Complete an IDOE Annual Financial Report
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Communicate financial information to stakeholders
10.
Visionary Leadership (Virtual)
12:30 p.m. EST
Course Objectives:
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Understand leadership styles and the strengths and weaknesses of each.
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Learn how to develop your employees’ leadership skills.
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Learn how leadership style influences an organization’s culture.
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Learn how to communicate and delegate to build a positive working environment.
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Learn strategies in order to handle difficult employees.
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Gain an understanding of how ethics play a role in being a good leader and decision-maker.
March 2025
May 2025
May 2025
