2024
January 2024
10 Procurement - Beyond the Basics (Virtual) 12:30 p.m. EST
Course Objectives:
- Identify major Federal and NSLP procurement regulations
- Identify the four methods of procurement
- Identify required contract provisions and when they apply
- Define and adhere to the “Buy American” clause in procurement
- Define and adhere to regulations regarding “geographic preferences”
- Discuss Standards of Conduct and various ethical scenarios
- Develop solicitation documents appropriate for the different methods of procurement
- List the types of documents that are required to demonstrate that procurement conforms to Federal, State, and Local regulations
- Develop evaluation tools for Request for Proposals (RFPs) and Quotes (RFQ)
- Discuss group purchasing organizations (GPOs) – advantages, disadvantages, and responsibilities as a member
17 USDA Foods: Background, Utilization, and Strategy (Virtual) 12:30 p.m. EST
Course Objectives:
24 Planning for the Next Crisis: Keeping your Staff and Space Safe (Virtual) 12:30 p.m. EST
Course Objectives:
- How to effectively deal with Food Quality and Safety situations
- Customer questions on quality and safety of the food
- Food recalls – processes and responsibilities
- Understand and prepare for school safety and security situations
- Lockdowns
- Fire drills
- Tornado drills
- Access to the kitchen and the equipment
- Is your cafeteria designed with school safety in mind?
- Understand how to develop a plan for when the utilities fail
- Communicating with the public and parents for each type of emergency.
- Determining the best way to communicate (ie social media, robocalls, texts, print)
- Know ahead of time your district’s communication policies and how to make sure your department is covered.
31 Marketing Your School Nutrition Program (Virtual) 12:30 p.m. EST
Course Objectives:
- Define marketing basics
- Understand how and when to use products, places, and promotions in the marketing plan
- Recognize a brand image and its importance
- Know how to develop or enhance a brand
- Discern when and how to purchase marketing or design help
- Understand how to adjust the message to each group of stakeholders
- Determine which marketing tools, such as social media, to use depending on the stakeholder group
- Use one or more marketing tools to develop a marketing piece for your program
February 2024
14 Program Accountability and Ethics (Virtual) 12:30 p.m. EST
Course Objectives:
- Explore the topic of accountability and define it in terms of best practices for a school nutrition department
- Understand ethics and the role it plays in school foodservice.
- Understand nepotism and how it can impact the foodservice program.
- Gain an overview level understanding of laws that pertain to privacy of information, including:
- Freedom of Information Act. (what information is required to be shared and how to work within the district’s procedures when sharing);
- Indiana Open Door Law
- FERPA and how it is relevant
- Gain an understanding of how to prevent and manage fraudulent activity, such as:
- Definition of common types of fraudulent activity (i.e. ghost employment, bid collusion, bogus billing, falsification of public records, work-related personal injury claims, monetary or other theft)
- Identify how to spot behavior or practices that may be indicators of fraudulent activity
- Know the steps required to investigate suspected fraud
- Understand the legal duty and appropriate steps to pursue individuals suspected of fraudulent activities
- Know the steps required to develop policies, practices, and procedures to reduce or eliminate fraud
21 Creating and Implementing Your HACCP Plan (Virtual) 12:30 p.m. EST
Course Objectives:
- Understand what constitutes a Process Approach HACCP Plan.
- Learn the requirements for a School Food Safety Plan.
- Understand each of the basic steps in a School Food Safety Plan.
- Learn to write a Standard Operating Procedure (SOP).
- Understand which food safety records need to be kept and for how long.
- When to review and revise your School Food Safety Plan.
- Understand the tools available to train your staff on your School Food Safety Plan.
- Learn how to respond to a complaint of a foodborne illness.
- Develop policies for staff reporting illnesses.
March 2024
13 School Nutrition Program Expense Basics (CIESC) 9:00 a.m. EST *
Course Objectives:
- Explain school corporation expense funds related to school nutrition
- Analyze and interpret expenses for program evaluation and improvement
- Understand how indirect costs are calculated and applied to school nutrition accounts
- Calculate and apply expense related benchmarks and KPIs used in the school nutrition industry
- Describe strategies for controlling food and labor costs
- Explain the difference between variable and fixed costs
13 School Nutrition Program Revenue Basics (CIESC) 12:30 p.m. EST *
Course Objectives:
- Explain school corporation revenue and liability (8400) funds related to school nutrition
- Reconcile school nutrition liability (8400) fund
- Analyze and interpret revenue for program evaluation and improvement
- Calculate and apply revenue-related benchmarks and KPIs used in the school nutrition industry
- Describe strategies for increasing revenue
- Calculate Paid Equity Lunch
- Calculate non-program revenue
* If you are registering for both morning and afternoon courses, lunch will be served at the conclusion of the morning course.
April 2023
15 Visionary Leadership (CIESC) 9:00 a.m. EST*
Please note, this is a Monday course.
Course Objectives:
- Understand leadership styles and the strengths and weaknesses of each.
- Learn how to develop your employees’ leadership skills.
- Learn how leadership style influences an organization’s culture.
- Learn how to communicate and delegate to build a positive working environment.
- Learn strategies in order to handle difficult employees.
- Gain an understanding of how ethics play a role in being a good leader and decision-maker.
15 Financial Planning and Reporting (CIESC) 12:30 p.m. EST*
Please note, this is a Monday course.
Course Objectives:
- Explain State Board of Accounts requirements for School Nutrition Programs
- Analyze and interpret basic school nutrition financial reports
- Develop short and long-term financial goals
- Develop an annual budget
- Complete an IDOE Annual Financial Report
- Communicate financial information to stakeholders
* If you are registering for both morning and afternoon courses, lunch will be served at the conclusion of the morning course.
September 2024
25 Product and Inventory Management (CIESC) 9:00 a.m. EST*
Course Objectives:
- Review stakeholders’ responsibilities and expectations
- Discuss how the menu determines the goods and services that must be competitively procured
- Review basic concepts of inventory management, product movement, and cost management
- Summarize the types of items that are associated with a specific product category
- Create a sample product screening evaluation tool
- Practice writing a mock product specification
- Examine the features of a Child Nutrition Label
- Discuss the importance of accurately forecasting products
25 Menu Planning Regulations and Concepts (CIESC) 12:30 p.m. EST*
Course Objectives:
- Understand what constitutes a Reimbursable School Meal.
- Be able to identify each of the components necessary for a school lunch, breakfast, and snack.
- Understand Offer vs. Serve (OVS) for each meal part.
- Learn tools to evaluate the menu.
* If you are registering for both morning and afternoon courses, lunch will be served at the conclusion of the morning course.
October 2024
2 Food Production and Operation Management (CIESC) 9:00 a.m. EST*
Course Objectives:
- Describe how the principles of food production impact food quality
- List the principles of developing and using standardized recipes
- Describe the importance of accurate measurement in food production
- Identify procedures for documenting and evaluating the amount of food planned, prepared, and served
- State the importance of production scheduling to achieve operational goals
- List food quality standards that ensure quality food production
2 Advanced Menu Planning and Production Strategies (CIESC) 12:30 p.m. EST*
Course Objectives:
- Describe the benefits of using cycle menus
- Describe the benefits of using locally-produced and USDA Foods
- State factors to consider when planning menus
- Determine a food cost goal for breakfast and lunch menus
- Calculate menu costs
- Describe the benefits of including students in the menu planning process
- Identify ways to communicate and market the menu to students and other stakeholders
- Identify places to obtain menu ideas and recipes
* If you are registering for both morning and afternoon courses, lunch will be served at the conclusion of the morning course.
November 2024
6 Human Resource Management ISNA Annual Conference (Location TBD) 9:00 a.m. EST
Course Objectives:
- Learn how to develop consequences when an employee breaches policies and procedures.
- Practice writing performance improvement plans, suspensions, and terminations
- Gain an understanding of the most applicable employment laws to the above processes.
- Understand the district’s rights and responsibilities under the Family and Medical Leave Act.
- Learn how having a union affects standard policies and procedures.
- Develop procedures for dealing with on-the-job injuries and HIPPA concerns.
- Learn about ADA accommodations
- Identify bullying in the workplace
- Understand retaliation
- Develop an understanding of reporting arrests, failing background checks, and drug testing
December 2024
4 School Nutrition Policies and Procedures (CIESC) 9:00 a.m. EST*
Course Objectives:
- Understand policies and procedures for which the district is responsible versus the food service department
- Determine which activities need written policies and procedures
- Learn what to include in your standard operating policies
- Learn how often to review and revise written policies and procedures
- Learn how to categorize your policies and procedures
- Create a standard operating policy and procedure template
- Learn the differences between Policy and Standard Operating Procedure and how to create and maintain a system that provides organization, order, and meets audit requirements for the financial, nutritional, and other aspects of the USDA meal program
- Learn what standard operating policies and procedures are available through IDOE
- Reviewing unpaid meals, bad debt, wellness, and social media policies in depth
4 Facilities Planning and Management (CIESC) 12:30 p.m. EST*
Course Objectives:
- Review foundations of kitchen asset management
- Determine inventory requirements
- Develop preventative maintenance schedules
- Manage service and warranty issues and contracts
- Create replacement plans for major assets
- Organize kitchen closings, openings, and remodels
- Dispose of assets and sell old and discarded assets
- Plan an opening or remodeling of a space
- Learn about current design trends that maximize efficiency
* If you are registering for both morning and afternoon courses, lunch will be served at the conclusion of the morning course.
Central Indiana Educational Service Center (CIESC) address: 3500 DePauw Blvd.
Pyramid Two, Suite 2020
Indianapolis, IN 46268
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